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Q. Do you offer appointments outside office hours?

A: Yes we do. We realise that for most small business owners time is very precious, that’s why we offer appointments during the evenings and throughout the weekend.

Q. Are you able to visit us for the initial consultation?

A: Yes, it often helps us to come and see you and your business first hand as we are able to look over your books and records etc. Alternatively if you prefer we can meet at our offices. We offer our initial consultations free of charge and there is no obligation to use our services.

Q. I already have an accountant, is it easy to change?

A: Changing over to us is very easy. It involves just one letter from you and we take care of everything else for you. Your existing accountant is not usually allowed to charge you for providing the normal handover information.

Q. Do you offer fixed fees?

A: Our fees are fixed and agreed in advance. They are based on the value we provide to your business. The fees and the exact scope of the service within the fixed price agreement is documented. Any work outside the arrangement will be agreed with you before commencement of work. You will never receive a surprise invoice from us.

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